However, Eufy has no free cloud plans (which are still available with some Arlo cameras such as the Arlo Pro 2 and Arlo Q.) No sales. I certainly won't change my passphrase because eufy is incapable of correctly parsing valid WPA2 passphrases. View and Download eufy Security HomeBase quick start manual online. This Eufy system consists of the Homebase and two cameras. (1) Find the QR Code at the bottom of your HomeBase 2. Video Doorbell 2K (Battery-Powered) Set. Questions & Answers. If you are a Smart Home enthusiast, please post wherever you can about this lack of smart home integration, maybe the public pressure will change their mind. Then gives 3 instructions, pull out microSD card, press cycle button to restart HomeBase, then told that HomeBase will automatically update itself within 1.5 hours. Cheers Hibbs. Apparently everyone having troubles connecting to the database. Is it possible to make a “big” reset to the homebase ??? This is important for users that already have existing devices such as the EufyCam 2 and want to add the smart doorbell. I can’t add the Homebase and cameras to the Home IOS App because I don’t have the home icon on my Homebase Homekit sticker; I have to go through the Security App to add the bridge, but it can’t find the accessory to get added. A long press of the SYNC button for 10 seconds until 2 beeps are heard (this step is for complete clearance of previous pairing-related information to avoid any possible interference). RoboVac Replacement Kit. I'm going to contact support and hope I can get a replacement hub. Finally got my Homebase 2 replacement and everything is working the way it should. The LED indicator turns to white (this may take up to 1min) when HomeBase E is ready for setup. Pressing and holding the reset button for a few seconds should complete a hard reset of the Homebase. I can’t reset it either as when I try resetting it I hear a message play from the HomeBase 2 that the HomeBase can’t connect to the internet. I checked with Eufy and they said smart home hub integration is not on their road map. Yeah, I just noticed I can’t get to any clips from my Indoor Cam either so that makes sense. I plugged the HomeBase 2 into my router and the light just flashes blue. No Strings Attached. It looks like you can’t do this manually on Eufy, so you will have to tell your router always to assign the IP address to that device (if your router supports it). I'm not sure if this is part of the problem or not for your install but could be playing a factor, Well, at least now I feel less stupid. RoboVac 11S MAX. Rebooting the HomeBase (Steps: Unplug the AC power adapter>Press the CYCLE button located on the left of the AC power outlet>Re-plug the AC power adapter); 2. I looked at the homebase and noticed a … Once a window or door is ajar by 1.5 inch, an alert will be sent to your smartphone, and a 100-decibel siren will go off on the HomeBase (can be disabled). This manual is available in the following languages: Engels, Duits, Frans, Spaans, Italiaans, Portugees, Arabisch. Press J to jump to the feed. eufy RoboVac Replacement Filter Elements. I’m having the same problem as the guy above. They are both on static IP's. RoboVac Replacement Washable Mopping Cloth. Cant install properly. I am using the iphone pin to open the SIM card slot. I escalated it, hoping someone at a higher level would get the feedback. Military-grade AES-256 data encryption ensures your footage is kept private on transmission and storage. Climbing up ladders, walls, and rooftops to change the batteries in your security camera is no picnic! Hi. So I hope for a fix. 5 months ago. Protect Your Doors and Windows from Break-Ins with eufy Security Entry Sensor. It sucked waiting for the replacement to arrive but eufy's customer service was really responsive. I’m getting ready to hook the outdoor ones to solar to avoid having to charge them every few weeks. Ever since I tried connecting it to Homekit it has decided that it won't connect back to the app. But, Eufy has said that they will begin to sell the doorbell as a standalone unit starting sometime around Q2 of 2020. I can’t reset it either as when I try resetting it I hear a message play from the HomeBase 2 that the HomeBase can’t connect to the internet. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. It’s been working really well ever since. However, a few days ago all cameras and homebase showed as offline. Was able to add it straight away, and had to re-pair each camera to it. After blue blinking light and pressing the sync button the light will always turn back to red blinking light. This manual comes under the category Security cameras and has been rated by 1 people with an average of a 7.8. RoboVac 11S . It won’t let me add the HomeBase 2 to the Eufy app. This manual comes under the category Door bells and has been rated by 8 people with an average of a 8.8. This seems like an incredible hassle just to pair this to HomeKit. I even got the eufy home alarm system and 4 cameras set up without issues. If the issue persists, long-press the Auto cleaning on/off button for 10 seconds to reset RoboVac. I try to reset the HomeBase with a … The Eufy battery operated video doorbell is now available for sale as an addon without a HomeBase 2. This manual is available in the following languages: Nederlands, Engels, Duits, Frans, Spaans, Italiaans, Portugees. I’ve been happy with mine too. Hi @Herwig_Niggemann and welcome to the community! Boxing up old one now. I'm happy with the outcome. It won’t let me add the HomeBase 2 to the Eufy app. RoboVac 25C. Think I read something going on with Eufy servers earlier. SHOP NOW ... Additional Doorbell Chime for eufy Video Doorbell 2K (Wired) $29.99. Enhanced Human Detection. 3. I have issues with homebase 2. If you bought some of the Eufy indoor cameras, you may already have a Homebase 2. Wondering if anyone out there is having the same issue. View the manual for the Eufy Cam 2 here, for free. To Reset your Windows 10 PC: Open Settings. I have 2 Eufy Homebase 2's. RoboVac 30. Awesome!! Powered by Discourse, best viewed with JavaScript enabled. View the manual for the Eufy Video Doorbell 2K here, for free. Luckily in my case the servers were down while I was trying so when they came up I was able to add everything pretty easily. Thanks! I’m having an issue adding my Homebase 2 to Homekit. I don’t have a paper clip. How to reset eufy homebase 2. Just yesterday. Powered on, red light, then blinking blue. Storage You Can Trust. Replacement arrived. RoboVac 30C MAX. Also for: T8210. Cant install properly. RoboVac 35C. 2-Camera + Homebase Kit + 1 Sensor $299.99. I even tried adding it directly to HomeKit per Eufy’s instructions and it adds it to HomeKit, but won’t sync to any cameras. What tool should be inserted into the tiny reset hole? RoboVac 12. Having issues adding a newly purchased Eufycam 2 homebase. Having a tough time finding any info on what it actually is and does and what you can’t do without it. Setup was easy and quick to complete. All videos are stored locally on the Eufy HomeBase's internal memory. They are almost constantly recording. I'm having the same issue. Pressing and holding the reset button for a few seconds should complete a hard reset of the Homebase. Can someone please explain if I need a homebase if I just want to run a doorbell? Immetiately after I’ve scanned the qr code/entered the code manually the app tells me it’s unable to add the homebase and no further intructions. 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